Privacy Policy

‌I. Information Collection‌

1. ‌Types and Scope of Information Collected‌
   When you use WeChat Pay–related services that we provide, we collect two categories of information: personally identifiable information, including the name, contact details (mobile number and email address), and ID document details you provide when registering an account; and payment‑related information, such as bank card details and transaction history generated when you use payment functions.

2. ‌Methods of Collection‌
   On the one hand, we obtain information directly from you when you actively fill in registration forms, transaction forms, and similar documents. On the other hand, we indirectly collect log information generated when you use our services by means of cookies and other technologies, such as IP address, device model, and browsing history, so as to help us optimize our services.

‌II. Use of Information‌

The information collected is primarily used to ensure that payment transactions can be completed smoothly, for example, to process transaction instructions, safeguard transaction security, and provide you with quality customer services such as answering transaction‑related questions and handling complaints. It will also be used for market research and data analysis so that we can better understand your needs and continuously improve and expand our services.

‌III. Information Sharing and Disclosure‌

1. ‌Principles of Sharing‌
   We will not share your personally identifiable information with third parties without your explicit permission. However, in order to provide specific services to you, we may share necessary information with affiliates and partners, such as banks and clearing institutions involved in the payment process, to ensure that payments are processed smoothly.

2. ‌Circumstances of Disclosure‌
   Where required by laws and regulations—for example, to respond to lawful instructions from regulatory authorities or judicial bodies—we will disclose relevant information in accordance with the law. In the event of a major change in shareholding, asset restructuring, or similar corporate transactions, your information may be transferred as part of the assets.

‌IV. Information Security‌

We attach great importance to information security and use advanced encryption technologies and stringent access controls to protect your information. However, given the complex and ever‑changing nature of the Internet environment, while we will do our utmost to safeguard your information, we cannot guarantee absolute security in all circumstances, and you should also take proper care of your account information.

‌V. Your Rights‌

You have the right to be informed about, to correct, and to delete your personal information. You can query, modify, or request deletion of your personal information through the account settings page or by contacting customer service.